Return & Refund Policy
Our Commitment to Your Satisfaction
At VOYABAREFOOT, your satisfaction is our top priority. We are dedicated to providing you with a seamless shopping experience and ensuring you love every purchase. If for any reason you are not completely satisfied with your item, our friendly customer service team is here to assist you. We offer a simple and hassle-free return process, so you can shop with confidence knowing that we’re always here to support you. Your happiness is our commitment!
Return Process
At VOYABAREFOOT, we strive to ensure a smooth return experience for our customers. You may return items within 14 days from the date of delivery, provided that all items are in new and unused condition and returned in their original packaging. To initiate a return, please contact our customer support team at support@voyabarefoot.com. In your email, kindly include a photo of the received items along with a brief description of your reason for the return. Our customer support representative will promptly respond with the return address for your items. Please note that customers are responsible for return shipping charges, and we recommend using a trackable shipping method to ensure the safe delivery of your returned items.
Refund Process
At VOYABAREFOOT, we want to ensure a clear and efficient refund experience for our customers. Upon receipt of your returned items, please allow 1 to 5 business days for us to process your refund or exchange. To facilitate this process, kindly provide your return tracking number by replying to the confirmation email you received from our customer support representative.
Once processed, please be aware that refunds may take an additional 5 to 10 business days to appear in your account, depending on your card issuer or billing cycle.
Policy Exceptions and Non-Eligible Items
There may be special exceptions for certain items at the discretion of our customer support team. If you have questions about the eligibility of a specific item or wish to inquire about a potential exception, please contact us at support@voyabarefoot.com for more information.
Your satisfaction is our priority, and we are here to support you every step of the way. If you have any questions or need assistance, please don’t hesitate to reach out. We’re always here for you!